Case Study: Ballard Spahr — Automating Audit Letter Responses with Intapp
The InOutsource team led by Rabiya Hirji, Director of Risk Consulting, conducted an assessment of the firm’s existing process for responding to audit letters along with recommendations for how Ballard Spahr could automate key steps and streamline the process.
Perspective: The IG Elephant in the Room — Protecting your team and your firm in the age of Covid-19
The coronavirus pandemic is causing significant disruption, uncertainty and change across the globe. The legal profession isn’t unique in having to face monumental challenges — but many of the challenges it is facing are most certainly unique, and call for unique responses.
ARMA Article — Making Mountains Into Molehills: Managing Information Assets in a Complex IG World (Part 1)
Making Mountains Into Molehills: MANAGING INFORMATION ASSETS IN A COMPLEX IG WORLD (PART 1) (Originally published by ARMA) The regulatory environment for how businesses manage
Case Study: New Business Intake — Laying the Foundation for the Data-Driven Firm
InOutsource worked with Shearman and Sterling to migrate its new business intake (NBI) system to Intapp Intake, after Intapp announced its acquisition of The Frayman Group (TFG) in 2014.
Rethinking Conflicts — Leveraging Risk Management Insights Within the Firm
Even as firms embrace advanced conflicts software, they have been much slower to adapt their staffing approach and processes to a more centralized conflicts clearance model, exposing them to unnecessary risks and inefficiencies. There are many reasons for this organizational stasis, including challenges in making the business case to lawyers who may be reluctant to change the way the firm clears conflicts.
Case Study: Charting a Course for Paper-Lite: The Information Governance Advantage
InOutsource worked with Shumaker to assess the current state of information governance at the firm and identify the steps that would need to be taken to transition to a “paper-lite” environment, supported by strong information governance (IG) policies and processes.
The Reckoning: A Strategic Approach to Cost Containment in Retention
At InOutsource, we recommend a multi-pronged approach to cost containment in records management and retention. Over the years, we’ve helped many leading law firms reduce costs and get the most out of their vendors in records and information management. The firms’ clients also benefit from reduced overhead and a more responsive client service.
InOutsource DNA Labs — Delivering New Insight for Law Firms
At InOutsource, we implement insight for our law firm customers, addressing a broad range of issues including business development, risk management, cost control, and BI/performance
“Data Cleansing to the Rescue: Wrangling with the Wild West of Unstructured Data” by David Beauchemin
Decades-old paper files stored in hundreds or even thousands of boxes that have not been properly indexed. Oddly named files in shared drives. Information stored in Access databases alongside Excel spreadsheets that haven’t been opened in years.
“Behavior is the Hardest Part of Information Governance”
How can behavioral strategies improve law firm IG? Find out in “Behavior is the Hardest Part of Information Governance” from Adrienne Girone and Max Welsh.
“Blisters vs. Paper Cuts: Advice from a CIO and an Information Governance Expert”
“Blisters vs. Paper Cuts: Advice from a CIO and an Information Governance Expert”
Information Governance: Acting in Someone Else’s Best Interest
As information governance (IG) professionals it’s our job to balance two seemingly opposite organizational goals: tap information for its value, while simultaneously mitigating the potential